Galaxy Medical Alert System Review

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Galaxy Medical Alert Systems Review

Galaxy Medical Alert Systems have been providing independent living for seniors across North America for more than 25 years. The company believes that all seniors and individuals who are vulnerable should have the ability to enjoy the freedom of independent living. The use of a personal emergency response system can help individuals to achieve this goal.

Galaxy Medical Alert takes the task of ensuring the safety and care of your loved one seriously. The company has certified operators who can assess emergency medical situation and take the appropriate action to provide help when needed.

The company will recommend the system that is best for the given situation. Everyone has different needs and different ability levels and that will be assessed prior to the recommendation of a system that will work for you and your loved one. Galaxy Medical Alert provides service and support in over 150 languages in order to serve clients of any ethnicity.

With six different options for systems and available add-ons, you will be able to get a package that suits your needs. Options include the Home System, Home & Yard System, Fall Detection System, Cellular System, and the Mobile with Fall Detection System.

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Best Medical Alert Companies In Canada

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Life Assure is a Canadian company committed to providing medical alert devices for seniors across the country.

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Telus Health is a Canadian company best known for their phone and tv services. Having acquired Direct Alert in 2019 – they now have a combined 10+ years experience in the medical alert system industry.

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Canadian-based Galaxy offers high-quality and affordable medical alert solutions for your protection giving you complete peace of mind while you’re at home or away.

Products

Home System

The home system has the following features:

  • Base unit with battery backup
  • 24/7 monitoring by a CSAA 5 Diamond Response Centre
  • Compatible with all telephone formats (including landline, cable, VoIP)
  • Two-way voice communication
  • ONE button activation
  • Personal Emergency Help Button (Pendant/Necklace or Bracelet)
  • Waterproof panic button
  • User-friendly and easy to install

This system is ideal for seniors who may need in-home help.  Living independently for as long as possible is important to many seniors.  This system will provide peace of mind. 

Home and Yard System

  • Base unit and pendant with battery backup
  • 24/7 monitoring by a CSAA 5 Diamond Response Centre
  • Compatible with all telephone formats (including landline, cable, VoIP)
  • Two-way voice communication
  • ONE button activation
  • Personal Emergency Help Button (Pendant, Bracelet and Belt Clip)
  • Water resistant panic button
  • User-friendly and easy to install

The Home and Yard system is designed for seniors who are living independently and like to be both in the home and around the yard.  The Home and Yard System has a range of 500 feet which means you can rely on getting help immediately around the home or yard by the simple push of a button.

Fall Detection System

  • Base unit with battery backup
  • 24/7 monitoring by a CSAA 5 Diamond Response Centre
  • Compatible with all telephone formats (including landline, cable, VoIP)
  • Two-way voice communication
  • ONE button activation and/or automatic fall detection
  • Personal Emergency Help Button (Pendant Only)
  • Waterproof panic button
  • User-friendly and easy to install

The Fall Detection System is able to detect a fall and send the help you need, even if you can’t get to your emergency button.  Falls can be a serious concern for seniors, so it is important to take preventative measure so that help will be available immediately.

The Fall Detection System has been designed to detect a fall as soon as it occurs.  If you fall down, Galaxy Medical Alert Systems Response Centre will be notified and two-way voice communication will be established.

Cellular System

  • Base unit with battery backup
  • 24/7 monitoring by a CSAA 5 Diamond Response Centre
  • Compatible with all telephone formats (including landline, cable, VoIP)
  • Two-way voice communication
  • ONE button activation and/or automatic fall detection
  • Personal Emergency Help Button (Pendant Only)
  • Waterproof panic button
  • User-friendly and easy to install

The cellular system has all of the features of the previously mentioned systems, but it uses 3G/4G technology.  This feature means that the system can be used without having a landline in the home.  It runs off cellular technology instead.  

Home and Away System with GPS

  • Base unit with battery backup
  • 24/7 monitoring by a CSAA 5 Diamond Response Centre
  • Broad range cellular connectivity
  • Two-way voice communication
  • ONE button activation Personal Emergency Help Button (Pendant & Bracelet)
  • GPS location services
  • Water-resistant panic button
  • User-friendly and easy to install
  • Integrated cellular technology and service (no attachments necessary)

The home and away system is great for seniors who have a little more independence but require the security of knowing that help is available if needed.  With GPS capabilities, care givers and loved ones, along with the emergency operators, will be able to find the location of the senior if needed.

Galaxy Medical Alert Systems Home-Away-with-GPS

Mobile with Fall Detection System

  • Base unit with battery backup
  • 24/7 monitoring by a CSAA 5 Diamond Response Centre
  • Broad range cellular connectivity
  • Two-way voice communication
  • ONE button activation
  • Personal Emergency Help Button (Lanyard or Belt)
  • Multi-sensor & smart sensor fall detection that is designed to detect falls immediately
  • GPS location services Bluetooth pairing capabilities
  • Water-resistant panic button
  • User-friendly and easy to install
  • Integrated cellular technology and service (no attachments necessary)

This system is great for active seniors.  They will have medical monitoring from virtually anywhere.  The Mobile With Fall Detection allows for hands-free communication when necessary and is a great option for those who are on the go.

Costs

The plans for the various options start at $29.95 a month and go up to $49.95 a month for the most advanced system.  However, if you prefer to pay for a full year in advance, you will be able to do so at a reduced rate.  The equipment comes at no charge, there are no other fees and shipping is free. All you pay is the one payment monthly, quarterly or annually, plus applicable taxes. It is a month to month contract, so you can cancel at anytime without charges. Just return the device when you are done with it.

Which device is best for you?

If you are trying to choose a unit, sit down with your caregiver and discuss your wants and needs.  They system you choose will depend if you want it for use just at the home, or if you want to use it and have more mobility.  Having a discussion about it with your health care provider is also a good idea.  Your doctor will have a better idea of what you may need depending on your current health and fitness level.

Seniors Bulletin Rating
5/5

Takeaways

  • Very small but easy-to-use buttons.
  • Lots of great services and add-ons.
  • Affordable
  • Works across all of the U.S. and Canada.
  • CSAA 5-Star rated call centers.
  • Some products have a small range while others have a very good range
  • No medication tracking options
  • No complete option for working or moving outside of the home.
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