Bell Medical Alert System Review

Bell Canada Medical Alert System Logo
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Bell Medical Alert Review

Bell is a Canadian technology company, one of the country’s biggest tech retailers that delivers multiple innovative services to customers across Canada. Their services include cloud & data hosting, wireless home internet, fiber internet & TV, connected cars, and many more. 

The company is also a significant contributor to Canada’s content creation and has invested in numerous sectors like sports and entertainment programming, local television and radio news, film production, etc.

Amongst its numerous services, Bell is most famous for the innovative medical alert system, which offers immediate support to the user whenever they push the button or have a fatal fall. 

The device/service was previously named Alarmforce/AlarmCare since 1988 until it was acquired by Bell Medical Alert in 2018 – one of the numerous services offered by Bell.

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The Central Monitoring Unit (at Home Alert System)

If you desire a home monitoring system that you can confide in during emergencies, then this central unit from Bell is the first step. The system makes it easy for you to summon help whenever you have a burglar, a severe fall, possible fire outbreak, etc. The device connects you to Bell’s team of trained professionals who then rush to your aid whenever possible. Here are more details about the item.

Key Features

The “At Home Alert System” offered by Bell helps keep individuals (especially seniors) safe by connecting them to the monitoring station via traditional landlines. This two-way communication is essential to achieving a crystal clear conversation with Bell’s monitoring center whenever you beckon for assistance. If you’re worried about being too far away from the unit when you have an emergency, you don’t need to fret; the device comes with an unimaginable loudspeaker, which can be heard within a large radius and can cover every inch of your house. Alongside the loudspeakers, the device also has an effective system which it uses to pick your voice and broadcast it to the monitoring center. In other words, no matter where you are, you will always be able to interact with the support team once you activate the emergency button on the device or pendant. Additionally, Bell was considerate enough to include a feature that allows individuals who aren’t tech-savvy to diagnose the current state of the device; this addition is a voice prompt. The voice prompt feature alerts you when there’s a problem with the device, such as low battery or when the landline connection is out/down. It’s also worth noting that unlike many security companies, Bell doesn’t outsource its monitoring services; its staff consists of trained personnel who are dedicated to helping clients in any state of emergency. Ultimately, this product is an essential item for every senior who wishes to live alone and wants quick access to help if the need arises.


  • Loudspeaker
  • Crystal clear connection with the monitoring station
  • Long battery life Comprehensive voice prompts


  • Require landlines to connect with the monitoring center

Emergency Pendant (On The Go)

Here’s a device that helps you contact swift support while you’re on the go; it connects you to Bell’s monitoring center with just the push of a button. Plus, the support team will know that you’re the one calling, not merely a random customer, because the pendant produces a signal that’s unique to you. Ultimately, it’s an essential item to keep on you since you can quickly use it request for help in the initial phase of an emergency.

Key Features

The emergency pendant is a small wireless device that lets you summon help during an emergency, irrespective of your location. You can attach the device to your neck as a pendant or as a watch on your wrist, making it easy to access help whenever you need it. Like the sim card in your mobile phone, the pendant can produce a unique signal that lets the support team identify your call personally. This feature is handy when there are two people in the same house with the same pendant type. In case you’re worried about damaging the device by dropping it into soup, bathwater, or your swimming pool, there’s no need to worry; the emergency pendant is entirely waterproof. Therefore, you can swim with it or have a peaceful walk in the rain with your loved ones. With just the push of a button, the device connects with the monitoring center, which will assess the situation and send the required support needed to neutralize the situation. However, if you were knocked out by a fatal fall, the device’s fall detection feature will notify the emergency team to rush to your rescue.


  • Waterproof
  • Wireless connectivity
  • Extremely portable
  • Accessible emergency button


  • Relatively short battery life


Despite Bell’s exceptional services, you cannot purchase the alert system directly from their website; you need to contact one of their sales representatives with the number displayed on the site, which will help you finalize the transaction and installation. 

However, the monthly charges for operating the two devices (the central unit and emergency pendant) cost $27.99/month and $57.99/month. We recommend visiting their official website to learn more about the equipment and its price. 

Final Take

Ultimately, Bell’s medical alert system (previously called “AlarmCare) is an essential tool for seniors who wish to live independently and want swift help when necessary. 

With just the push of a button on this device, you can get instant help from Bell’s monitoring center, which consists of multiple highly trained personnel dedicated to helping you overcome the emergency. 

The device is also waterproof and possesses a fall detection feature, automatically calling the support team for help whenever you have a fatal fall. 

Bell Canada Medical Alert System Logo
Seniors Bulletin Rating


  • Loudspeaker
  • Crystal clear connection with the monitoring station
  • Long battery life
  • Waterproof (On The Go System)
  • Extremely portable (On The Go System)
  • Accessible emergency button (On The Go System)
  • Relatively short battery life (On The Go System)
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