Numactive Medical Alert Service Review

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Numactive Medical Alert Service Review

Falls are the leading cause of injury to elderly citizens. Such injuries often tend to be serious in majority of seniors. As with all medical concerns, the quicker the intervention, the increase in the likelihood of successful treatment. Are you worried about leaving your elderly relatives alone at home for fear that they may have an accident while you’re not around? Are you a senior concerned about accidents while you’re alone at home with no one close by to help? Are you a senior with restricted movement due to health challenges? Here’s a solution for you. With Numactive medical alert service, you can maintain a healthy, worry-free, safe and independent lifestyle.

Numactive Medical Alert service is an established Canadian company that takes pride in the provision of medical alert systems for use both in-home and mobile and at very reasonable prices. Besides the provision of affordable medical devices, Numactive also provides exceptional customer service, including fall risk evaluations for new clients and conduction of daily testing of medical alert devices as a part of their service. Numactive has in its employ experts that offer recommendations, information, and advice on how to live fall-free, care consultants that are fall-risk trained to assist in prevention of fall incidents and a care operation service that is available round the clock, every day of the week in order to facilitate seamless local monitoring, fast and competent response to emergency signals all in order to give you the peace of mind that you deserve. Numactive though headquartered in Canada also caters to clients in the United States through its partner centers located in the U.S.

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Numactive boasts of a product line that is unrivalled in the industry of medical alert services while taking your budget into consideration ensuring that cost is not a barrier to having a medical alert service that is effective and dependable.

Numactive Alert Cloud

The Numactive Alert Cloud provides quick, reliable and easy access to the emergency monitoring station via the press of a single button. The Alert cloud poses little to no transportation problems as it is quite small and can even be worn on the neck.

Key Features

The Numactive alert cloud possesses the following key features:

  • Built-in 2-way voice communication
  • A 4G LTE cellular network coverage of the whole North America
  • Extensive battery life of 4 days aided by verbal low-battery notifications
  • The most up-to-date call technology and cutting edge Wi-Fi-aided GPS location services
  • It is waterproof
  • Built-in automatic fall detection system


  • It is easily transported because of its small size
  • Long battery life
  • Wide coverage range via the cellular connectivity 
  • Water resistance which ensures that it can be relied upon in cases of bathroom emergencies
  • Centrally placed help button makes communication with the emergency monitoring station easy
  • It has a 3-Axis Accelerometer with proven fall detect algorithms
  • It is also Compatible with the RemoteCare247 App which enables caregivers to track the location of their loved ones and remotely set up medication reminders


  • It only supports LTE cellular networks
  • It’s small size means it could be easily misplace

Numactive Alert Sky

With the Numactive Alert Sky, location is not a barrier to accessing help. Fashioned as a pendant to facilitate easy and convenient transport and possessing a single button for simplicity, the Numactive alert sky provides easy and fast access to help at the touch of a button anywhere in Canada or the United States. The Alert Sky also has a mobile personal emergency response system (mPERS) which links customers to a UL-approved emergency care center that is available round the clock, every day of the week.

Key Features

  • Wide cellular connectivity range.
  • A Mobile Personal Emergency Response System (mPERS). 
  • Built-in 2-way voice communication.
  • Automatic fall detection system.
  • It is waterproof
  • 72-hour battery life


  • It possesses highly sensitive mobile sensors which immediately initiate two-way communication with emergency monitoring station upon detection of falls.
  • Optimized long battery life which ensures that it does not need to be charged every day.
  • Wide cellular coverage throughout Canada and the United States.
  • It also possesses GPS to aid quick location detection in cases of emergencies
  • It’s waterproofing ensures that occasions emergencies in rainy weather or in the shower are no impediments to accessing help from response team.
  • Battery levels are remotely monitored by the care centers and calls are made to the users when battery is low to remind them to charge their device


  • It only supports AT&T, Rogers and LTE cellular network coverages, and not all available cellular networks
  • The help button is quite small and could be a bit difficult to press

Numactive Alert Home

The Numactive Alert Home is a device specifically designed to meet the emergency care needs of seniors with limited mobility. It is a conventional landline communication device that communicates alarms to the emergency centers using the ordinary phone jack. In addition to the landline, a pendant with a 500-foot range connection to the landline is also provided ensuring that the bulky landline doesn’t have to be carried all over the house.

Key Features

  • 2-way voice communication 
  • A portable, waterproof pendant that can be worn around the neck or on the wrist
  • Coverage area of 50 is more than sufficient to provide coverage for the averagely-sized home and then some


  • Sufficient coverage for the entire house
  • The availability of a pendant to ease the inconvenience of carrying the landline dice throughout the home
  • Waterproof pendant facilitates use in shower and swimming pool.
  • Two-way  voice communication feature  facilitates real-time communication between user and care center


  • While the pendant has a help button, it does not possess the two-way communication feature of the landline device
  • Coverage is limited to the home environment


For the in-home systems, Numactive plans start at $34.99 per month while the mobile systems Numactive plan starts at $49.99 per month. Activation of the built-in fall detection feature of the mobile systems cost an additional $5 per month. Numactive also has flexible payment plans. There is the month-month plan (can be cancelled anytime) for those users who are unsure of the duration they will be needing services provided by Numactive. Users also have the choice of choosing either the quarterly plan which helps them save as much as $85 per year or the annual plan which helps them save even more (up to $120 per year).


With their attention to details and devotion to care, efficient and professional customer service, daily testing and ease of transport of the devices, wide coverage area featuring cellular, Wi-Fi and GPS support as well as flexible and affordable payment plans, Numactive ensures that quality and affordable medical alert service is available to everyone making the ideal choice of medical alert service provision for seniors as well as their loved ones looking to protect them.

Seniors Bulletin Rating


  • Canadian company with monitoring centres in Canada
  • Built-in 2-way voice communication
  • A 4G LTE cellular network coverage of the whole North America (US and Canada)
  • Extensive battery life of 4 days aided by verbal low-battery notifications
  • The most up-to-date call technology and cutting edge Wi-Fi-aided GPS location services
  • Waterproof products available
  • Built-in automatic fall detection system
  • Small range of products
  • No medication tracking options or mobile app options
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