A closer look at Galaxy’s current home and mobile alert systems, using our own product photos plus verified Canadian pricing and features.
Real Galaxy devices photographed by Seniors Bulletin.
We reviewed the hardware up close—not just the product specifications. Our photos show the size, packaging and everyday form factor you can expect from Galaxy’s current medical alert devices.
Galaxy is one of the stronger Canadian choices for families who want transparent monthly pricing, free equipment and both at-home and on-the-go protection. The current range starts at $34.95 per month for a home cellular system and $49.95 per month for GPS mobile options.
What stands out most is the combination of Canadian service, straightforward equipment bundles and a broad selection of wearable formats. The best choice depends less on age and more on where the person spends their time—and whether automatic fall detection is important.
Galaxy currently offers several home, watch and pendant configurations. These four options cover the most common needs.
A full mobile alert device in a watch format for someone who is active outside the home and prefers not to wear a pendant.
A straightforward on-the-go device with one-button access to help. It can be worn on a lanyard or belt and includes automatic fall detection.
Designed for protection around the home without requiring a traditional landline. The base unit connects through cellular service.
The home cellular system plus a fall-detection pendant for people who want an alert sent even when they may be unable to press the button.
Galaxy also lists a Slimline Watch, a Wi-Fi Calling mobile variant and non-wearable household kits. Exact models, colours and included accessories can change.
Start with where protection is needed most. Then decide whether fall detection and a watch-style device matter.
| System | Best for | Fall detection | Connection | Starting price |
|---|---|---|---|---|
| Home Cellular | Primarily at home | No | 4G/LTE cellular | $34.95/mo |
| Home Cellular + Fall Detection | At-home users with fall concerns | Yes | 4G/LTE cellular | $44.95/mo |
| Mobile GPS Pendant | Simple on-the-go protection | Yes | Cellular + GPS/Wi-Fi location | $49.95/mo |
| Mobile Watch | Active users wanting a watch | Yes | Cellular + GPS/Wi-Fi location | $49.95/mo |
Galaxy’s advertised starting rates are competitive for Canada, especially because the standard package includes several items that other providers may charge for separately.
We photographed the Galaxy devices shown on this page and assessed their physical design, wearing options, buttons and charging accessories. We then checked Galaxy’s current Canadian product pages, advertised prices and included services. We did not test an actual emergency dispatch, and fall detection should never be treated as a guarantee that every fall will be recognized.
Current advertised prices start at $34.95 per month for the Home Cellular System, $44.95 for Home Cellular with Fall Detection and $49.95 for GPS mobile systems. Prices are in Canadian dollars.
No. Galaxy’s current home cellular and mobile systems connect through cellular service, so a traditional home phone line is not required.
Yes. The mobile watch and mobile pendant options use cellular connectivity and location technology for protection away from home, subject to cellular and GPS coverage.
It is included with designated fall-detection systems, including the mobile options described above and the Home Cellular with Fall Detection plan. The basic Home Cellular plan does not include it.
Galaxy advertises multilingual monitoring support. Confirm the required language and response procedure when ordering.
Compare the home, watch and pendant options based on daily routine, fall risk and where protection is needed.
SeniorsBulletin.ca is an independent review site. We may earn money when you click a link, request a quote or call a number listed on this page. This does not increase the price you pay.
Galaxy Medical Alert Systems have been providing independent living for seniors across North America for more than 25 years. The company believes that all seniors and individuals who are vulnerable should have the ability to enjoy the freedom of independent living. The use of a personal emergency response system can help individuals to achieve this goal.
Galaxy Medical Alert takes the task of ensuring the safety and care of your loved one seriously. The company has certified operators who can assess emergency medical situation and take the appropriate action to provide help when needed.
The company will recommend the system that is best for the given situation. Everyone has different needs and different ability levels and that will be assessed prior to the recommendation of a system that will work for you and your loved one. Galaxy Medical Alert provides service and support in over 150 languages in order to serve clients of any ethnicity.
With six different options for systems and available add-ons, you will be able to get a package that suits your needs. Options include the Home System, Home & Yard System, Fall Detection System, Cellular System, and the Mobile with Fall Detection System.
Life Assure stands out in Canada with its top-rated medical alert systems and 24/7 emergency support. Their reliable devices ensure rapid response that empower seniors to live independently with confidence!
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Telus Health is a Canadian company best known for their phone and tv services. Having acquired Direct Alert in 2019 – they now have a combined 10+ years experience in the medical alert system industry.
| Feature | Mobile Watch System With GPS | Mobile System With GPS & Fall Detection |
|---|---|---|
| Device Type | Watch | Pendant |
| Wearability | Wrist | Lanyard, belt |
| Technology | 4G LTE, GPS, Wi-Fi location | 4G LTE, GPS, Wi-Fi location |
| Fall Detection | No | Yes |
| Battery Life | Up to 24 hours | 6-16 days |
| Water Resistance | IP67 | IP67 |
| Voice Communication | Yes | Yes |
| Health Monitoring Features | Heart rate, step count | No |
| Location Services | GPS and Wi-Fi | GPS, A-GPS, Wi-Fi |
| Additional Features | Vibration feedback, AMOLED screen | Low battery notification, Bluetooth |
| Safety Add-ons | Lockbox, paramedic fridge magnet | Lockbox, paramedic fridge magnet, iOnMom |
| Weight | 2.29 oz | 1.3 oz |
| Dimensions (inches) | 1.87 x 0.67 | 2.72 x 1.38 x 0.57 |
The Mobile Watch System with GPS is a cutting-edge solution designed for those with an active lifestyle, offering both safety and health monitoring features in a sleek, wearable device. This easy-to-use system integrates advanced technology such as GPS and WiFi for precise location services, 4G LTE for broad cellular connectivity, and a full sensor suite to keep track of heart rate and daily steps. Its attractive design, coupled with a customizable watchband, makes it a perfect accessory for individuals on the move, providing essential services like instant hands-free communication and 24/7 medical monitoring. With its array of features, this mobile watch system ensures users stay connected, safe, and healthy wherever they go.
The Mobile System with GPS & Fall Detection is a robust safety device tailored for individuals leading an active lifestyle who value both convenience and security. This system features an easy-to-use, lightweight help button that can be comfortably worn on a lanyard or belt, ensuring it’s always within reach. It incorporates advanced technology such as 4G LTE cellular connectivity, automated fall detection, and precise location services through GPS and Wi-Fi. Designed to provide peace of mind, the device offers instant hands-free communication and around-the-clock medical monitoring, making it a reliable companion for those who are frequently on the move. Its comprehensive feature set, including two-way voice communication and a range of operational modes for extended battery life, makes this system an essential tool for maintaining independence while ensuring safety.
| Feature | Home Cellular | Home Cellular With Fall Detection |
|---|---|---|
| Network Type | Cellular | Cellular |
| Fall Detection | No | Yes |
| 24/7 Monitoring | Yes | Yes |
| Waterproof Help Button | Yes | Yes |
| Two-Way Voice Communication | Yes | Yes |
| Battery Backup | Yes | Yes |
The Home Cellular System is a cutting-edge solution tailored for individuals who primarily stay at home but may not have access to a traditional phone line. This system leverages 3G/4G technology to ensure protection and rapid communication with the Galaxy Medical Alert Response Centre in the event of an emergency. Designed with a focus on user-friendliness and easy installation, it embodies reliability, speed, and high-quality sound for clear, live two-way voice communication. Continuous, around-the-clock medical monitoring underscores its commitment to user safety and peace of mind.
The cellular system has all of the features of the previously mentioned systems, but it uses 3G/4G technology. This feature means that the system can be used without having a landline in the home. It runs off cellular technology instead.
These prices provide a broad overview, and it’s worth noting that specific features and capabilities can affect the final cost. Additionally, Galaxy Medical Alert Systems offers 2 months free on all annual plans, which can further provide savings on the overall value of these systems for long-term users.
| Category | Product Type | Starting Price Per Month (CAD) |
|---|---|---|
| At Home Systems | Home Cellular System | $44.95 |
| Home Cellular System with Fall Detection | $49.95 | |
| On the Go Systems | Mobile System with GPS & Fall Detection | $49.95 |
| Mobile Watch System with GPS & Fall Protection | $49.95 |
If you are trying to choose a unit, sit down with your caregiver and discuss your wants and needs. They system you choose will depend if you want it for use just at the home, or if you want to use it and have more mobility. Having a discussion about it with your health care provider is also a good idea. Your doctor will have a better idea of what you may need depending on your current health and fitness level.
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